Frequently asked questions

These rentals are located near campus and are commonly used by university students. Contact us for current availability and fit.

Use the contact page to email or call us with questions, or start an online application from the listing you are interested in.

Yes, and they're open to all. Request a one-time sign-in link with your email address, then complete the application form online — you choose the specific property and unit (or any available property) inside the form after verifying your email. These homes are near campus and popular with University of Delaware students.

First, check your spam or junk folder. If the message is there, mark it "Not spam" or move it to your inbox so future messages arrive normally. Delivery can take a minute, so wait a moment before trying again. Each sign-in link expires 30 minutes after it's sent and can be used only once — if yours has expired or you still can't find it, request a fresh link from the apply page and use the newest email.

The first applicant declares the group right in the application form and lists each other member's name and email — there's nothing separate to email us. Enter each email exactly as that person will sign in — their usual address, with no typos and no alternate addresses. If an email doesn't match, that member's application cannot join the group. We then send every member a link to the apply page — the link is not a sign-in link; each member must request their own sign-in link using the same email address the invite was sent to, then confirm in the form that they're applying with the group. They don't re-enter the member list. Once everyone has applied, the whole group receives a single confirmation email and staff review the applications together. Applications can't be edited after submission, so if a member's email was listed incorrectly, contact us.

Use the "Check status" link in the menu, or the link in the receipt we emailed when you applied. You're signed in only after opening a one-time sign-in link, you stay signed in for up to 8 hours, and closing your browser signs you out sooner. If you aren't signed in — or your session has ended — either route first asks you to request a fresh sign-in link with the same email you applied with. Opening it takes you to your applications page, which lists every application you submitted and its current status. If you applied as a group, everyone also receives a single confirmation email once every member has applied. Applications can't be edited after submission, so if something looks wrong, contact us.

The next step is to schedule a tour with a staff member. We typically begin showings during the last two weeks of August through mid-September, when most student groups are back on campus. We don't sign a lease until we've met the group and every member has toured the property or properties, so agree on times when everyone in your group is available and contact us — we'll coordinate the arrangements. Keep in mind we must give current tenants at least 48 hours' notice before any showing, so plan for a couple of days of lead time.

Yes. Mention each property you are interested in when you contact us so staff can respond with the right availability details.

The online form asks which property you want plus the contact, current-address, and student details listed in our Privacy Policy — we don't ask for income or financial statements. You can still contact us separately with showing or lease questions.

We don't publish rents on this site — rent depends on the house and the lease term, so we quote it on request. Contact us and we'll give you the current rent for the property you're interested in. Availability shown here is public marketing information and may change, so we'll confirm that and showing times at the same time.

Staff will respond during business hours with availability, showing details, or any follow-up needed for your application.

We collect only the information needed to respond to inquiries, process applications, and handle rental next steps. Application records are reviewed by authorized staff. See our Privacy Policy for details, including the small number of strictly necessary cookies the application flow uses.

All of our properties have ample parking at each house, central heating and cooling, and laundry in each house.

No to both, and it isn't negotiable: every house is smoke-free and pets are prohibited. The online application requires you to acknowledge this before you can submit, so please don't apply if you need to keep a pet. Service and assistance animals are not pets — contact us and we'll work through your needs with you.